customer satisfaction is at the heart of everything we do. Whether you have a question about a product, need help with an order, want to collaborate, or just want to say hello — our team is ready to assist you.
We offer multiple ways for you to reach us quickly and efficiently. See below for all the options available and the information you may need before reaching out.
Live Chat Support
Need quick help? Use our live chat feature located at the bottom-right corner of your screen.
Support agents are available:
- Monday – Friday: 9:00 AM – 6:00 PM (Local Time)
- Saturday – Sunday: Email support only
Outside of business hours, you can leave a message and we’ll respond as soon as possible.
Order or Return Questions?
If you’re contacting us about an existing order, please have the following information ready:
- Order number
- Full name used on the order
- Email address used at checkout
- Description of your issue or question
For details about returning a product or tracking an order, please check our Returns & Refund Policy or Shipping Policy pages before reaching out.
Looking to Collaborate?
We love working with creators, influencers, and other brands. If you’re interested in affiliate marketing, product features, or custom partnerships, we’d love to hear from you.
Customer Tips
- Check our FAQs page for instant answers to common questions.
- Be sure to whitelist our email address so replies don’t land in your spam folder.
- Please allow up to 24–48 business hours for a response to inquiries during peak times.